Director of ATA Carnet Claims

Position: Director of ATA Carnet Claims
Organization: United States Council for International Business
Reports to: Chief Operating Officer
Location: New York City


Founded in 1945, USCIB promotes open markets, competitiveness and innovation, sustainable development, and corporate responsibility, supported by international engagement and regulatory coherence.  Its focus is on international policy in the multilateral system, and its members include U.S.-based global companies and professional services firms from every sector, with operations in every region of the world. As the sole American representative of the International Chamber of Commerce, the International Organization of Employers and the Business and Industry Advisory Committee to the OECD, USCIB provides business views to the Administration and to policy makers and regulatory authorities worldwide and works to facilitate international trade and investment. In addition, USCIB serves as the National Guaranteeing Association for ATA Carnets, which allows temporary, tax and duty-free imports overseas for trade shows, commercial samples and professional equipment. More at


We are seeking a highly skilled and experienced individual to fill the position of Director of ATA Carnets Claims. The successful candidate will be responsible for overseeing and managing claims related to all national and foreign issued carnets. Additionally, the Director will play a crucial role in liaising with CBP (Customs and Border Protection) ports in the United States on ATA Carnet issues and providing essential training to officers involved in the process.

The Director of ATA Carnets plays a vital role in ensuring smooth and compliant handling of ATA Carnet transactions, fostering positive relationships with U.S. Customs and Border Protection (CBP) ports, and promoting best practices throughout the organization. If you possess the necessary qualifications and are passionate about international trade and customs compliance, we encourage you to apply for this exciting opportunity.


  • Oversee and manage the entire claim process for both national and foreign issued ATA Carnets. This includes receiving, reviewing, and processing ATA Carnet claims in accordance with established guidelines and procedures.
  • Work closely with relevant parties (CBP, Holders, Service Providers, Foreign National Guaranteeing Associations) to resolve claims efficiently and effectively.
  • Serve as the primary point of contact for inquiries related to ATA Carnet claims and procedures. Provide expert guidance and support to internal staff, Customs officials, and other stakeholders on matters pertaining to ATA Carnets and claims resolution.
  • Develop and conduct training programs for U.S. Customs officials on the proper and practical use of ATA Carnets and claims procedures. Educate Customs personnel on the importance of adhering to ATA Carnet regulations and best practices to minimize discrepancies and streamline claim resolution processes.
  • Ensure compliance with all relevant regulations, laws, and standards governing ATA Carnets and claims processes. Stay informed about changes in regulations and update internal procedures accordingly to always maintain compliance.
  • Identify opportunities for process improvement and efficiency enhancement within the ATA Carnet claims process. Implement initiatives to streamline procedures, reduce errors, and enhance overall effectiveness.
  • Directly manage and mentor a team of claims specialists. Provide guidance, support, and professional development opportunities to ensure the team’s success and individual growth.
  • Maintain accurate documentation of all ATA Carnet claims and related activities. Generate regular reports and analysis to monitor claim trends, identify patterns, and assess overall performance.
  • Prepare reports and analysis as needed to support decision-making and compliance efforts.
  • Stay updated on international trade regulations, industry trends, and developments related to ATA Carnets.
  • Participate in relevant workshops, conferences, and professional development opportunities to enhance knowledge and skills.


  • Bachelor’s degree in Business Administration, International Trade, Customs Compliance, or related field.
  • Minimum of 5 years of experience in customs compliance, trade operations, or related areas, with a focus on ATA Carnets.
  • Proven experience in staff management, including mentoring, coaching, and performance evaluation.
  • In-depth knowledge of ATA Carnet regulations, procedures, and best practices.
  • Strong understanding of CBP regulations and processes related to customs clearance and international trade.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to effectively manage projects, prioritize tasks, and meet deadlines.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Demonstrated experience in providing training and facilitating workshops or seminars.
  • Ability to work collaboratively with internal teams, external partners, and government agencies.


Salary and title are commensurate with qualifications and experience. The salary range for this role is between $85,000 and $115,000 per year, plus bonus. USCIB offers a highly competitive compensation package that includes medical, dental and vision insurance, a 401(k)-retirement company matching program, generous paid time off, and the ability to participate in pre-tax transportation, and flexible spending account programs.

USCIB currently requires in-office work Tuesday – Thursday, with WFH option on Mondays and Fridays.

Apply Now

Applications will be accepted until April 19, 2023.

Note: Only shortlisted candidates will be contacted. Thank you for your understanding.

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